TAP Persia is committed to protecting and respecting your privacy. We make it our highest priority to safeguard the confidentiality of any and all personal information you provide to us.
This policy, together with our Terms & Conditions, sets out the approach that our company, TAP Persia, takes with the collection and handling of any such information. This applies to all websites, mobile apps and other services operated by us (hereby referred to as “TAP Persia Services”). By using any one of TAP Persia Services, you agree to our use of your information in accordance with this policy. We encourage you take a few minutes to read through this policy and contact us if you have any questions.
Most information that we collect from you is linked to non-personal identifiers such as anonymous User IDs or device IDs, which do not enable you to be identified as an individual in the offline world (hereby referred to as “Non-Personal Data”). Such Non-Personal Information includes things like your browser type, the type of device you are using, access times, the website you arrived at TAP Persia from, the features or functionality you selected while using the TAP Persia Services and your general geographic location.
Where necessary, we will also collect information from you that does enable you to be identified as an individual in the offline world, such as your name, email address, passport number or payment details (hereby referred to as “Personal Data”). In order to minimize the impact on your privacy, we will never knowingly collect more Personal Data than is strictly necessary to perform the activities described in this policy.
We collect information that you voluntarily provide to us during your use of any and all TAP Persia Services. This can range from Non-Personal Data, such as the dates and desired destinations you ask us to run a flight search against, to the Personal Data you are required to submit when you wish to book a flight with a travel supplier through TAP Persia Services. Whether or not you provide us with this kind information is always entirely under your control.
In addition to information that you voluntarily provide to us, we also collect certain Non-Personal Data directly from your browser or device as you use TAP Persia Services. We also use data indirectly provided to us by third-parties such as agents working on your behalf in any other countries, social networking sites or other websites (such as a promotional partners) that use or partner with any and all TAP Persia Services.
We use your information to deliver TAP Persia Services and the specific features and functionalities you request. This includes things like generating the search results that most accurately match your search criteria, storing your Personal Data to enable you to pre-fill future booking forms, facilitating the completion of any bookings with a third-party supplier via TAP Persia Services, assisting you with post-booking issues, or emailing you newsletters or price alerts that you have selected to receive.
Optimizing & personalizing TAP Persia Services
We use Non-Personal Data, such as what you have searched for on the TAP Persia Services, or your general geographic location, to present you with relevant advertisements. For example, we may use third-party advertisement retargeting services to send you an advertisement related to the destination you have searched for. We will never use your Personal Data to do this unless you explicitly authorize us to do so.
We use Personal and Non-Personal Data regarding how users interact with TAP Persia Services in order to identify and correct faults, improve our services and make informed business decisions. More importantly, we use this information for security and fraud-prevention purposes.
To generate aggregated datasets that help us understand the real needs of our customers
We use Non-Personal Data voluntarily collected from our user to generate aggregated datasets.
These datasets allow us to generate helpful product insights. For example, we can monitor demand for destinations to make sure the fares and the travel options our users want are available as part of TAP Persia Services.
We use your information to contact you with confirmations, notifications or alerts you may have requested. These may include emailed newsletters, price alerts, requested booking details and requested communications via any one of our customer service channels, including web options such as social media.
We make the confidentiality and security of your Personal Data our highest priority.
We limit access to this data to only certain TAP Persia employees who require this information to come into contact with you in order to enable us to provide you with the best version of TAP Persia Services. We do our best to keep all of our communication channels secure and encrypted. Although we do our best to protect your Personal Data, the transmission of information via the internet can never be completely secure and we are therefore unable to 100% guarantee the security of the information which you share with us, depending on your choice of communication channel.