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ARTICLE 1: AGREEMENT BETWEEN CUSTOMER AND TAP PERSIA
ARTICLE 2: USE OF WEBSITE
ARTICLE 3: DISPUTES
ARTICLE 4: PROHIBITED ACTIVITIES
ARTICLE 5: SUPPLIER RULES AND RESTRICTIONS
ARTICLE 6: BANK AND CREDIT CARD FEES
ARTICLE 7: TRAVELLING TO IRAN
ARTICLE 8: LIABILITY DISCLAIMER
ARTICLE 9: INDEMNIFICATION
ARTICLE 10: REVIEWS, COMMENTS, PHOTOS AND OTHER SUBMISSIONS
ARTICLE 11: NOTICE OF INFRINGING MATERIAL
ARTICLE 12: CANCELLATION FEES
ARTICLE 13: VISA SERVICES
ARTICLE 14: BANK AND CREDIT CARD FEES
ARTICLE 15: LINKS TO THIRD-PARTY SITES
ARTICLE 16: SOFTWARE AVAILABLE ON THIS WEBSITE

ARTICLE 1: AGREEMENT BETWEEN CUSTOMER AND TAP PERSIA


(1.A) Welcome to the TAP Persia website (hereby referred to as “Website“). The terms “we“, “us“, “our” and “TAP” refer to “TAP Persia”, a travel and tourism start-up with offices in Esfahan, Iran and Berlin, Germany. The term “you” refers to customers visiting the Website and/or booking a reservation through us on this Website, or through our customer service agents.This Website is provided to assist customers in gathering travel information, determining the availability of travel-related goods and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for any and all services provided under the travel and tourism umbrella. All goods and services are provided by TAP Persia through our website, mobile apps and other digital or physical channels operated by us (hereby referred to as “TAP Persia Services”).

(1.B) This Website and all associated services are provided upon your acceptance, without modification or omission, of all the terms, conditions, and notices set forth below (hereby collectively referred to as the “Terms & Conditions” or “Agreement“). Please read these Terms of Conditions carefully, as they contain important information about limitations of liability and resolution of disputes through arbitration rather than in court. By accessing or using this Website, booking any reservations for travel products or services on this Website, or contacting any of worldwide representatives or agents, you agree to this Agreement in its entirety.

(1.C) If you do not agree any part of these Terms & Conditions, please do not use any of our services, book any reservations through this Website or contact any of worldwide representatives or agents.

ARTICLE 2: USE OF WEBSITE


(2.A) As a condition of your use of this Website, you warrant that:

(2.A.1) You are at least 18 years of age;

(2.A.2) You possess the legal authority to create a binding legal contract;

(2.A.3) You will use this Website in accordance with these Terms & Conditions;

(2.A.4) You will only use this Website to make legitimate reservations for you or another person for whom you are legally authorized to represent;

(2.A.5) You will inform such other persons about the Terms & Conditions that apply to the reservations you have made on their behalf, including all rules and restrictions applicable thereto.

(2.B) All information supplied by you on this Website is true, accurate, current and complete.

(2.C) We retain the right, at our sole discretion, to deny access to this Website  and the services we offer to anyone, at any time and for any reason, including, but not limited to, the violation of these Terms & Conditions.

ARTICLE 3: DISPUTES


(3.A) TAP Persia is vigorously committed to customer satisfaction. If you have any problems or disputes regarding any one of TAP Persia Services, we try our utmost to resolve your concerns. In the even that we are unsuccessful in mitigating your concerns, after extensive communication between all affected parties, by providing similar alternatives, or in the worst case, a refund, you may pursue a written claim as explained in this section.

(3.A.1) You agree to give us an opportunity to resolve any disputes or claims relating in any way to the Website, any dealings with our worldwide representatives or agents, any services or products provided, any representations made by us, or our Privacy Policy (hereby referred to as “Claims”) by contacting us at info@tappersia.com

(3.A.2) If we are not able to resolve your Claims within 60 days, you may seek relief through arbitration or in small claims court, as set forth in Article 3.B of these Terms & Conditions.

(3.B) Any and all Claims will be resolved by binding arbitration, rather than in a designated court of law.

(3.B.1) This includes any Claims you assert against us, our subsidiaries, travel suppliers or any companies offering products or services through us (which are beneficiaries of this arbitration agreement).

(3.B.2) This also includes any Claims that arose before you accepted these Terms & Conditions, regardless of whether prior versions of the Terms & Conditions required arbitration.

(3.B.3) Any and all proceedings to resolve Claims will be conducted only on an individual basis and not in a class, consolidated or representative action.

(3.B.4) If your claim qualifies under the requirements of the small claims court of Iran, you may assert your claim on an individual basis.

(3.B.5) If, for any reason, a Claim proceeds in the court of law rather than in arbitration, we waive any right to a jury trial.

ARTICLE 4: PROHIBITED ACTIVITIES


(4.A) The content and information on this Website (including, but not limited to, price and availability of all travel goods and services) as well as the infrastructure used to provide such content and information, are the proprietary property of TAP Persia, its suppliers and providers.

(4.B) While you may make limited copies of your travel itinerary (and related documents) for travel or service reservations booked through this Website, you agree not to otherwise modify copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website.

(4.C) Additionally, you agree not to:

(4.C.1) Use this Website or its contents for any commercial purposes;

(4.C.2) Make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand;

(4.C.3) Access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;

(4.C.4) Violate the restrictions in any robot exclusion headers on this Website, bypass or circumvent other measures employed to prevent or limit access to this Website;

(4.C.5) Take any action that imposes, or may impose, at our discretion, an unreasonable or disproportionately large load on our infrastructure;

(4.C.6) Deep-link to any portion of this Website (including, without limitation, the purchase path for any travel services) for any purpose without our express written permission;

(4.C.7) “Frame”, “mirror” or otherwise incorporate any part of this Website into any other website without our prior written authorization.

(4.D) If your booking or account shows signs of fraud, abuse or suspicious activity, TAP Persia may cancel any travel or service reservations associated with your name, email address or account, and close any associated TAP Persia accounts.

(4.D.1) If you have conducted any fraudulent activity, TAP Persia reserves the right to take any necessary legal action and you may be liable for monetary losses towards TAP Persia, including litigation costs and damages.

(4.D.2) To contest the cancellation of a booking or freezing or closure of an account, please contact TAP Persia Customer Service at our info@tappersia.com email.

ARTICLE 5: SUPPLIER RULES AND RESTRICTIONS


(5.A) Additional terms and conditions will apply to your reservation and purchase of selected travel-related goods and services. Please read these additional terms and conditions carefully. In particular, if you have purchased an airfare, please ensure you read the full terms and conditions of carriage issued by the Supplier, which can be found on the Supplier’s website.

(5.B) You agree to abide by the terms and conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due, and compliance with the supplier’s rules and restrictions regarding availability and use of fares, products, or services.

(5.C) Airfare is only guaranteed once the purchase has been completed and the tickets have been issued.

(5.C.1) Airlines and other travel suppliers may change their prices without notice.

(5.C.2) We reserve the right to cancel your booking if full payment is not received in a timely fashion.

(5.C.3) TAP Persia may offer Customers the opportunity to book a reservation for a combination of two one-way tickets instead of a round trip ticket. Combined one-way tickets may provide a greater choice of flights, are often cheaper and can be combined on the same airline or on different airlines.

(5.C.4) Unlike round trip tickets, each one-way ticket is subject to its own rules, restrictions, and fees.

(5.C.5) If one of these flights is affected by an airline change (e.g. cancellation or rescheduling) that causes a Customer to make changes to the other flight, the Customer will be responsible for any fees incurred for making changes to the unaffected flight.

ARTICLE 6: BANK AND CREDIT CARD FEES


(6.A) Some banks and credit card companies impose fees for international transactions. This means the amount listed on your credit or bank card statement may be in your local currency and may be a different figure than the figure shown on the billing summary page for a reservation booked on the Website.

(6.B) The currency exchange rate and foreign transaction fee is determined solely by your bank on the day that they process the transaction. If you have any questions about these fees or the exchange rate applied to your booking, please contact your bank.

ARTICLE 7: TRAVELLING TO IRAN


(7.A) You are responsible for ensuring that you meet Iran’s entry requirements and that your travel documents, such as passports and visas (transit, business, tourist, and otherwise), are in order and any other Iran entry requirements are met. We urge customers to review travel prohibitions, warnings, announcements, and advisories issued by the relevant governments prior to booking travel to Iran.

(7.B) We accept no liability if you are refused entry onto a flight or into any country due to your failure to carry the correct and adequate passport, visa, or other travel documents required by any airline, authority, or country, including countries you may just be transiting through. This includes all stops made by the aircraft, even if you do not leave the aircraft or airport.

(7.C) If you are receiving your visa from one of Iran’s worldwide embassies or consulates, you must:

(7.C.1) Consult the relevant embassy or consulate for all relevant informations regarding your visa and travel information

(7.C.2) Check the requirements of each embassy or consulate, and insure that you have the more up-to-date information before booking and departure.

(7.D) Recommended inoculations for travel may change and you should consult your doctor for current recommendations before you depart. It is your responsibility to ensure that you meet all health entry requirements, obtain the recommended inoculations, take all recommended medication, and follow all medical advice in relation to your trip.

ARTICLE 8: LIABILITY DISCLAIMER


(8.A) Neither TAP Persia nor any of our officers, directors, employees, representatives, subsidiaries, affiliated companies, distributors, affiliate (distribution) partners, licensees, agents or others involved in creating, sponsoring, promoting, or otherwise making available the site and its contents shall be liable for:

(8.A.1) Any punitive, special, indirect or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, or any loss of claim;

(8.A.2) Any (direct, indirect, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, pursuant to, arising out of or in connection with the use, inability to use or delay of our website;

(8.A.3) Any (personal) injury, death, property damage, or other (direct, indirect, special, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, willful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the accommodation or any of our other business partners (including any of their employees, directors, officers, agents, representatives or affiliated companies) whose products or service are (directly or indirectly) made available, offered or promoted on or through the website, including any (partial) cancellation, overbooking, strike, force majeure or any other event beyond our control.

(8.A.4) Any additional expenses,, delays, re-routing or acts of any government or authority.

(8.B) In no event shall TAP Persia be liable for, incidental, special or damages arising out of, or in any way connected with, your access to, display of or use of this Website or with the delay or inability to access, display or use this Website,  including, but not limited to:

(8.B.1) Your reliance upon opinions appearing on this Website;

(8.B.2) Any computer viruses, information, software, linked sites, products and services obtaining through this Website;

(8.B.3) Any event otherwise arising out of the access to, display of or use of this Website) whether based on a theory of negligence, contract, tort, strict liability, consumer protection statutes, or otherwise.

(8.C) All such information, software products, and services are provided “as is” without warranty of any kind.

(8.C.1) TAP Persia hereby disclaims all warranties and conditions with regard to the information, software, products and services on the Website, including all implied warranties and conditions of merchantability, fitness for a particular response, title and non-infringement.

(8.C.2) The Information, Software, Products and Services published on this Website may include inaccuracies or errors, including pricing errors.

(8.C.3) TAP Persia does not guarantee the accuracy of, and disclaim all liability for any errors or other inaccuracies relating to the information and description of the hotel, air, cruise, car and other travel products and services displayed on this Website (including, without limitation, the pricing, photographs, list of hotel amenities, general product descriptions, etc.).

(8.D) TAP Persia and their respective suppliers make no guarantees about the availability of specific products and services.

(8.E) TAP Persia and their respective suppliers may make improvements and/or changes on the Website at any time.

(8.F) TAP Persia and their respective suppliers accept no representations regarding the suitability of the information, software, products and services contained on this Website for any purpose.

(8.F.1) The inclusion or offering of any products or services on this Website does not constitute any endorsement or recommendation of such products or services by Apochi.

(8.G) The carriers, hotels and other suppliers providing travel or other services on this Website are independent contractors and not agents or employees of Apochi.

(8.G.1) Apochi is not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting there from.

(8.H) If, despite the limitation above, Apochi is found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then the liability of Apochi will in no event exceed, in the aggregate, the greater of:

(8.H.1) The service fees you paid to Apochi B.V. in connection with such transaction(s) on this Website, or

(8.H.2) One-Hundred EUR (€100.00) or the equivalent in local currency.

(8.I) The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these Terms of Use is found to have failed of its essential purpose. The limitations of liability provided in these Terms of Use inure to the benefit of Apochi.

(8.J) even if TAP Persia has been advised of the possibility of such damages.

ARTICLE 9: INDEMNIFICATION


(9.A) You agree to defend and indemnify TAP Persia and any of its officers, directors, employees, agents and representatives from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

(9.A.1) your breach of these Terms of Use or the documents referenced herein;

(9.A.2) your violation of any law or the rights of a third party; or

(9.A.3) your use of this Website.

ARTICLE 10: REVIEWS, COMMENTS, PHOTOS AND OTHER SUBMISSIONS


(10.A) We appreciate hearing from you. Please be aware that by submitting content to this Website by electronic mail, postings on this Website or otherwise, including any hotel reviews, photos, videos, questions, comments, suggestions, ideas or the like contained in any submissions (collectively hereby referred to as  “Submissions“), you grant TAP Persia, a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sub-licensable right to:

(10.A.1) Use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised;

(10.A.2) Use the name that you submit in connection with such Submission.

(10.B) You acknowledge that TAP Persia may choose to provide attribution of your comments or reviews (for example, listing your name and hometown on a hotel review that you submit) at our discretion, and that such submissions may be shared with our supplier partners.

(10.B.1) We have no obligation to post your comments; we reserve the right in our absolute discretion to determine which comments are published on the Website.

(10.C) You grant the TAP Persia the right to legally pursue any person or entity that violates your or TAP Persia’s rights in these Submissions through a breach of these Terms of Use.

(10.D) You acknowledge and agree that Submissions are non-confidential and non-proprietary.

(10.E) You expressly waive any and all ‘moral rights’ (including rights of attribution or integrity) that may subsist in your Submissions and agree that you have no objection to the publication, use, modification, deletion or exploitation of your Submissions by us, TAP Persia, or any of our partners or licensees.

(10.F) We take no responsibility and assume no liability for any Submissions posted or submitted by you.

(10.G) If you do not agree to these Terms of Use, please do not provide us with any Submissions.You are fully responsible for the content of your Submissions, (specifically including, but not limited to, reviews posted to this Website or any other website in which a review can be placed on our profile). You are prohibited from posting or transmitting to or from this Website:

(10.G.1) Any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law;

(10.G.2) Any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or services); and

(10.G.3) Any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of the Company or any third party.

(10.H) You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Website. You acknowledge that TAP Persia may exercise its rights (e.g. use, publish, delete) to any content you submit without notice to you.

(10.I) If you submit more than one review for the same hotel, flight or bus, only your most recent submission is eligible for use.

(10.J) From time to time we may offer customers incentives to leave hotel reviews (e.g. discount coupon/entry into prize draws etc.)

(10.J.1) As it is important to us that hotel reviews are impartial and honest, these incentives will be available to customers regardless of whether the hotel review is positive or negative.

(10.K) TAP Persia claims no ownership, affiliation with, or endorsement of any photos that are submitted by end users through our sites. TAP Persia’s policies with respect to claims by third parties that the content of the Website, including the content of any Submissions, infringes the copyrights owned by said third party can be found in the Article 11: Notice of Infringing Material.

(10.L) The Google® Translate tool is made available on this Website to enable you to translate content such as user-generated hotel reviews. The Google® Translate tool uses an automated process to translate text and this may result in inaccuracies.

(10.L.1) Your use of the Google® Translate tool is entirely at your own risk. TAP Persia does not warrant or make any promises, assurances or guarantees as to the accuracy or completeness of the translations provided by Google® Translate.

(10.M) Fictitious names of companies, products, people, characters, and/or data mentioned on this Website are not intended to represent any real individual, company, product, or event.

(10.N) Any rights not expressly granted herein are reserved.

ARTICLE 11: NOTICE OF INFRINGING MATERIAL


(11.A) If you believe, in good faith, that materials hosted by us infringe upon your copyright, you (or your agent) may send us a written notice. Please note that we will not process your complaint if it is not properly filled out or is incomplete. Any misrepresentations in your notice regarding whether said content or activity is an infringement may expose you to liability for damages. Written notice regarding infringing material should include the following:

(11.A.1) A clear identification of the copyrighted work you claim was infringed.

(11.A.2) A clear identification of the material you claim is infringing on the Website, along with a link to the infringing material.

(11.A.3) Your address, email address and telephone number.

(11.A.4) A statement that you have a “belief, based on good faith, that the material that is claimed as copyright infringement is not authorized by the copyright owner, its agent, or the law.”

(11.A.5) A statement that “the information in the notification is accurate, and under penalty of perjury, the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.”

(11.A.6) A signature by the person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

(11.B) You may send us your notice by email to info@tappersia.com.

ARTICLE 12: CANCELLATION FEES


(12.A) Bookings made using promotional codes or offers are not subject to a cash refund, regardless of notice.  We can negotiable an equivalent exchange, not including any additional incurred costs.

(12.B) If you show up more than 1 hour late for your tour or activity without coordinating with us or your local guide, your tour will be cancelled and cannot be rescheduled.

(12.C) We are not responsible for uncontrollable circumstances and do not make exceptions for last minute cancellations. If you feel like a true emergency caused cancellations in your plans, please contact our customer support department.

(12.D) Late payments, incorrect bank information, invalid debit or credit card details, expired credit/debit cards or insufficient funds will result in automatic cancellations

(12.E) The currency converter provided on our site should not be relied on to calculate your refund accurately and in real time. Conversion rates of the Iranian Rial vary daily.

(12.F) Obvious errors and mistakes (including misprints) in the terms and conditions, cancellations policy or other fine print of any of TAP Persia’s products and services are not binding.

(12.G) Cancellations regarding accommodations:

(12.G.1) Accommodations may include hotels, hostels, ecolodges, guest houses, home stays, camps and any other conditions in which the traveller is provided with a place to sleep and spend the night.

(12.G.2) Hotel cancellation policies depend on the individual hotel for the particular night or nights the traveller chose to occupy the hotel room.

(12.G.3) Prices individual cancellation policies depend on the travel season and demand.

(12.G.4) Special offers including discounts and promotions often carry special restrictions and conditions, specifically regarding cancellations and refunds. Please check the room and rate details thoroughly prior to making your reservation.

(12.G.5) High travel season accommodation cancellations:

(12.G.5.a) If you let us know of the cancellation more than 30 days prior to your reservation, we can provide you with either  a 50% cash refund or a 100% equivalent selection. If you happen to make a selection that was more expensive than your previous hotel, you are responsible for the difference in price.

(12.G.5.b) If you let us know of the cancellation less than 30 days prior to your reservation, there are no refunds of any kind available.

(12.G.6) Low travel season accommodation cancellations:

(12.G.6.a) If you let us know about the cancellation more than 14 days prior to your reservation, we can provide you with either a 85% cash refund (delivered within 2 weeks) or a 100% equivalent selection.

(12.G.6.b) If you let us know about the cancellation between 7 – 14 days prior to your reservation, we can provide you with either a 50% cash refund (delivered within 2 weeks) or a negotiable equivalent exchange, not including any additional incurred costs.

(12.G.6.c) If you let us know about the cancellation less than 7 days prior to your reservation, there are no cash refunds available, but we can negotiate on an equivalent exchange, not including any additional incurred costs.

(12.H) Cancellations regarding flight tickets:

(12.H.1) There are no refunds or equivalent exchanges available for flights of any kind, including but not limited to chartered flights and airline flights.

(12.I) Cancellations regarding bus tickets:

(12.I.1) If you let us know about the cancellation more than 7 days prior to your ticket date, we can provide you with either a 85% cash refund (delivered within 2 weeks).

(12.I.2) If you let us know about the cancellation between 2 – 7 days prior to your reservation, we can provide you with either a 50% cash refund (delivered within 2 weeks).

(12.I.3) If you let us know about the cancellation less than 48 hours prior to your reservation, there are no refunds of any kind available.

(12.J) Cancellations regarding train tickets:

(12.J.1) If you let us know about the cancellation more than 7 days prior to your ticket date, we can provide you with either a 50% cash refund (delivered within 2 weeks).

(12.J.2) If you let us know about the cancellation less than 7 days prior to your reservation, there are no refunds of any kind available.

(12.K) Cancellations regarding private or chartered vehicles:

(12.K.1) Private or chartered vehicles are any form of automotive transportation used to transport single or groups of travellers, and include, but are not limited to sedans, vans, trucks, minibuses & buses.

(12.K.2) If you let us know about the cancellation more than 7 days prior to your ticket date, we can provide you with either an 80% cash refund (delivered within 2 weeks) or a 100% equivalent selection.

(12.K.3) If you let us know about the cancellation between 2 – 7 days prior to your reservation, we can provide you with either a 50% cash refund (delivered within 2 weeks) or a 100% equivalent selection.

(12.K.4) If you let us know about the cancellation less than 48 hours prior to your reservation, there are no cash refunds, but we can provide a 100% equivalent selection.

(12.L) Cancellations regarding tours and activities:

(12.L.1) Tours activities are services in the forms of travel programs, ranging from 3 hours to 30 days, reserved for one or more travellers in a variety of indoor and outdoor settings.

(12.L.2) If you let us know about the cancellation more than 14 days prior to your ticket date, we can provide you with either a 85% cash refund (delivered within 2 weeks).

(12.L.3) If you let us know about the cancellation between 7 – 14 days prior to your reservation, we can provide you with either a 50% cash refund (delivered within 2 weeks).

(12.L.4) If you let us know about the cancellation less than 7 days prior to your reservation, there are no cash refunds, but we can negotiate on an equivalent exchange, not including any additional incurred costs.

(12.M) Cancellations regarding products:

(12.M.1) Products are any physical item we sell on the TAP Persia website, including but not limited to tourist cards, postcards & Keshmoon saffron.

(12.M.2) If you let us know about the cancellation prior to the shipment of the product, we can give you a 100% cash refund on your purchase.

(12.M.2.a) Products are typically shipped 1 -7 days after the placement of an order.

(12.N) Cancellations regarding car rentals:

(12.N.1) If you let us know about the cancellation less than 14 days prior to your rental pick up, your deposit is nonrefundable. We can return any funds given along with the deposit amount.

(12.O) Cancellations regarding visas:

(12.O.1) The Visa Application Fee, payable upon the completion of the online visa application, is non-refundable regardless of any prior notice or the acceptance/rejection of the visa application by the Iranian Ministry of Foreign Affairs. We try our utmost to make sure each application is accepted, but we are not responsible for extraordinary conditions regarding the status of your visa.

(12.P) Cancellations regarding travel insurance:

(12.P.1) The travel insurance application fee, payable upon the completion of the online travel insurance application, is non-refundable regardless of any prior notice.

ARTICLE 13: VISA SERVICES


(13.A) The typical wait time for your visa application to arrive is typically 3 working days.

(13.A.1) Thursdays and fridays are weekend days and do not count towards the wait time of the visa.

(13.A.2) Visa applications take longer in the month of March due to the Iranian new year, Nowruz.

(13.B) The Visa Application Fee is:

(13.B.1) Used as a processing fee by TAP Persia, which in turn provides travellers with an Iran Tourist Visa authorization code, not the Iran Tourist Visa itself. Travellers need to pick up their Iran Tourist Visa in the Iranian embassy or consulate written on your online visa application, or at the VOA counter of IKIA airport in Tehran.

(13.B.2) For each individual person (single-entry visa).

(13.B.3) The same for adults, children and infants.

(13.B.4) Different from the Visa Entrance Fee (Visa Stamping Fee) which Iranian officials at the embassy, consulate or VOA counter charge for each individual person depending on their nationality.

(13.B.5) Non-refundable, non-transferable and, in the case of a rejection, TAP Persia will not be responsible for any decision made by Iranian Ministry of Foreign Affairs.

(13.C) Israeli passport holders, anyone with an Israeli stamp in their passport will not be eligible for a visa.

(13.C.1) Those with exit stamps at relevant Jordanian or Egyptian border crossings into Israel will also be rejected.

(13.D) Citizens of the US, UK & Canada require a more intensive and costly visa process and will be charged accordingly.

ARTICLE 14: BANK AND CREDIT CARD FEES


(14.A) Some banks and credit card companies impose fees for international transactions. If you are making a booking from outside of the Europe, your bank may convert the payment amount to your local currency and charge you a conversion fee.

(14.B) This means the amount listed on your credit or bank card statement may be in your local currency and therefore a different figure than the figure shown on the billing summary page for a reservation booked on the Website.

(14.C) In addition, a foreign transaction fee may be assessed if the bank that issued your credit card is located outside of Europe.

(14.D) The currency exchange rate and the foreign transaction fee is determined solely by your bank on the day that they process the transaction.

ARTICLE 15: LINKS TO THIRD-PARTY SITES


(15.A) This Website may contain hyperlinks to websites operated by parties other than TAP Persia. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents, privacy policy or other practices.

(15.A.1) It is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature.

(15.B) Hyperlinks to third-party websites do not imply any endorsement of the material on said site, or any associations that site may have with its operators, sponsors or owners.

ARTICLE 16: SOFTWARE AVAILABLE ON THIS WEBSITE


(16.A) Please note that all Software, including, without limitation, all HTML code and Active X controls contained on this Website, is owned by the TAP Persia, its Affiliates and/or our respective suppliers, and is protected by copyright laws and international treaty provisions.

(16.B) Any reproduction or redistribution of the Software is expressly prohibited, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

(16.C) WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED. THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF THE LICENSE AGREEMENT.

(16.D) You are responsible for making all arrangements necessary for your device to have internet connectivity and are responsible for all sums your service provider may charge you arising out of the Mobile Application transmitting and receiving data (including but not limited to data roaming charges).

(16.E) As further described in our Privacy Policy, the Mobile Application will automatically transfer a small amount of data as part of its normal operation, including how you use the Mobile Application, which Content you access, and technical errors or problems which the Application may encounter while being used. By using the Mobile Application, you acknowledge, agree and consent to the automatic collection of this information.

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